Aluna Help Center home page
Submit a request
Sign in
  1. Aluna
  2. Troubleshooting

Troubleshooting

  • I am not receiving Aluna password reset emails
  • How do I connect my Aluna to the app?
  • What should I do when I see the 'Give it your all' feedback?
  • What should I do when I receive the 'Exhale a bit longer' feedback?
  • What should I do if I get the 'Keep your lips sealed tightly' feedback?
  • Why am I getting the 'Disconnect other Bluetooth devices' feedback?
  • Why is the app telling me I'm using the wrong device?
  • What should I do if my Aluna device stops responding?
  • How do I charge my Aluna device?
Aluna
Powered by Zendesk