Did you know that a fully charged Aluna spirometer can last for up to a month, even with daily usage? To ensure the longevity of your device's charge, kindly follow the steps mentioned below.
- Connect the provided USB cable to the port on the Aluna.
- Connect the cable to a power source.
- The LED light on the Aluna will turn red when charging.
- The device will be charged in about one hour.
Troubleshooting
If the light fails to turn on, please follow these steps to troubleshoot the issue.
- Connect the provided USB cable to a different charging adapter (cube).
- Ensure the cable attaches snuggly to the Aluna Device.
- Please let us know if you suspect, there may be damage to the charging port.
- Please let us know if you suspect, there may be damage to the charging port.
- Connect the charging adapter to different outlets.
- Connect a secondary micro USB cable to your device.
App Battery Percentage Feature
The battery percentage feature can be unreliable at times, especially when the device is charging. It updates only after the device has been connected and a spirometry test has been completed. If you haven't completed a test since charging, please take another test and check the percentage again.
If you have any questions or concerns, please don't hesitate to let us know. You can always reach us through our in-app chat (Settings ⚙︎ > Contact Us) or via email at support@aluncare.com.